Now Available: Insights Platform Version 18

Posted on May 19, 2022 by Brigitte Cornwell
On April 19th 2022, Version 18 of the Insights Platform was released, with with a faster experience, easier SQL table management, and user interface updates. Learn more with Version 18 Release Notes

– Note your applications may not work in Version 18 until they are adapted for the new version. If you encounter issues, please return to your current version by clicking Session > Log Out, then log in as you usually do.

– We are eager for your feedback on the Insights Platform. Please Contact Support to share your thoughts about the new version.

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Contacting Customer Support

Posted on May 19, 2022 by Brigitte Cornwell

To contact our support team, please create a ticket using any of these methods:

1. (Preferred) From the Launcher, select Support > Contact Customer Support

2. (Preferred) From the Insights Platform, select Help > Support > Contact Customer Support

3. Send an Email to support@1010data.com
* When sending an email, please specify either “Family Dollar” or “Dollar Tree” in the subject so that your ticket is routed to the appropriate support team

Please note that the priority of your ticket will be aligned to our internal technical standards. Our team will always endeavor to respond to tickets as quickly as possible, regardless of priority.

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V18 – Upgrade

Posted on May 12, 2022 by Diego Martinez

£ currency formatting and UK time zone scheduling are now available in the 1010data platform.

£ Currency

  • In Trillion Row Spreadsheet (TRS) format computed column currency using £
  • Create a computed column in TRS during query creation
  • Toggle on “More Options”
  • In the “Display Format” dropdown, select £ formatting
  • Add or remove decimal places using the “Decimal Places” dropdown

UK Time Zone

  • London time zone scheduling in Scheduler
  • Open Scheduler (Admin > Scheduler)
  • Select an Existing Scheduled Job or create a new one
  • In the right-hand pane, select the “clock” icon at top right
  • In the “Timezone” dropdown, zones are arranged by country, alphabetically
  • Scroll to United Kingdom and select appropriate time zone city (such as “London”)

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*NEW* Excel Session Import

Posted on May 1, 2022 by abogdan

To use the new Excel Session Import, please navigate to the Rite Aid folder and choose Excel Session Login at the bottom of the list (see below).
This will open up a new tab and you can click “Copy Session for Excel” just like before.



Please choose Cancel when you get a pop-up prompt asking you to Leave Site.

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1010data Office Hours at Save Mart

Posted on April 29, 2022 by Michael Mekilo

1010data is happy to announce the arrival of office hours at Save Mart! You can now schedule one-on-one time with a 1010data analyst to discuss projects, reporting capabilities, or any questions that you may have. You can sign-up via the Sign-up QuickApp located in the 1010 platform at savemart.teamwork.quickapps.officehours.

Please reach out to michael.mekilo@1010data.com or maggie.decampo@1010data.com if you have any questions. Thanks!

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Highly Restricted POS Data

Posted on April 7, 2022 by Mirza Glamocak
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Fleet Reporting Updates

Posted on March 24, 2022 by Anh Nguyen

The Fleet Reporting application has been updated with the following changes:

Fleet Site Performance:

  • New data layers to include data rolled up as Total Business -> By Month Total Business -> By Location Time Period -> By Location by Month
  • Hide Wholesaler column for Wholesaler users
  • New Enrollment Date column in reporting table
  • New Enrollment Date in chart when selecting individual sites

Monthly Performance Dashboard:

  • Reporting on multiple fleet card types added
  • New Total Card Volume and Fleet Card % columns
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Affinity By Basket Maintenance Alert

Posted on March 18, 2022 by Brigitte Cornwell

Maintenance is in progress on the Affinity by Basket report to more accurately reflect basket metrics.   An update will be provided once this is complete.

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DG Internal Users: Enhancements to the Discounts, Tenders and Transactions Tables

Posted on March 10, 2022 by Molly Braun

Effective on Friday, March 11th , The Discounts, Tenders and Transactions tables will be built using the unaudited sales feed. This change will enable Dollar General users to access this information one day earlier. These tables will be updated with the audited data once available. Please contact support@1010data.com if you have any questions.

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Update to 1010data System Maintenance Saturday February 26th 11 AM – 11PM EST

Posted on February 27, 2022 by Steven Stine

UPDATE: The scheduled maintenance has been successfully completed and users can login into the platform. At this time you can re-start data transfers, run scheduled reports and access the platform. If you have any questions, please contact 1010data at support@1010data.com.

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